About

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Grupo Liz
About

Grupo Liz

Founded in 2005, Grupo Liz has been a leader in flight support services in Angola, with a focus on both passenger and cargo airlines. Based in Luanda, we provide efficient solutions that ensure operational excellence.

Certified by the National Civil Aviation Authority (ANAC), we offer a comprehensive range of services at Quatro de Fevereiro International Airport (LAD), including ground handling, cargo sales, warehouse supervision, and special cargo management.

In 2024, we expanded operations to the newly inaugurated Dr. António Agostinho Neto International Airport (NBJ), reinforcing our commitment to excellence in Angola’s growing aviation sector.

Grupo Liz prides itself on being a trusted partner, ensuring operational efficiency and regulatory compliance at every stage. Our commitment is to deliver reliable and personalized service to airlines.

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Vision

"We are dedicated to providing exceptional cargo handling by ensuring operational efficiency, regulatory compliance, and a culture of continuous improvement. Through expedited processing, real-time monitoring of SLAs and KPIs, seamless stakeholder coordination, and meticulous oversight of special cargo, we uphold the highest standards of care and performance for every shipment."

Mission

At Grupo Liz, our mission is to deliver exceptional ground and cargo handling solutions that support the safe, efficient, and seamless movement of air transport in Angola. We strive to be a trusted partner to airlines by upholding the highest standards of service, compliance, and customer satisfaction across every touchpoint—from ramp to warehouse.

Commitment

We are committed to operational excellence, regulatory integrity, and 24/7 support tailored to the unique needs of each airline we serve. Whether at LAD or NBJ airport, Grupo Liz ensures every flight and shipment is handled with precision, professionalism, and unwavering attention to detail.

Frequently Asked Questions (FAQs)

We offer end-to-end supervision for both passenger and freighter operations, including turnaround coordination, ramp activity oversight, crew handling, third-party coordination, and compliance monitoring to ensure safe, timely, and efficient ground operations.
Yes. Our dedicated operations and customer service teams are available 24/7 to support airline partners with cargo handling, documentation, special cargo assistance, and real-time updates.
We are fully equipped and trained to handle a wide range of special cargo, including dangerous goods (DG), pharmaceuticals, perishables, valuables, live animals, courier, and human remains, in full compliance with IATA and local regulations.
Our operations follow strict adherence to IATA, ICAO, and ANAC regulations. Our staff are regularly trained and certified, and we maintain documented procedures and continuous audits to ensure ongoing compliance.
Yes. Our cargo systems are EDI-enabled and support seamless electronic messaging and system integration with airline platforms, enhancing communication, transparency, and efficiency in cargo processing.
We manage end-to-end cargo documentation including AWBs, special cargo declarations, DG checklists, and regulatory permits, ensuring timely and accurate processing to avoid shipment delays.
We monitor performance through real-time tracking of KPIs and SLAs, detailed reporting, and proactive issue resolution. This ensures transparency and consistent service levels in line with each airline's expectations.
Yes. We act as your local representative, liaising with ground handlers, warehouse operators, customs, and other stakeholders to ensure aligned operations and smooth coordination.
We provide airside and landside crew handling, arrange transportation, and facilitate airport access permits, ensuring crew members experience a smooth and efficient transition throughout their journey.
Absolutely. We offer dedicated cargo sales services, focusing on high-value and time-sensitive cargo. Our experienced team works closely with local agents and shippers to secure bookings and provide routing solutions.
Our trained personnel oversee the ULD build-up and breakdown process, ensuring proper weight distribution, cargo integrity, and adherence to airline-specific loading instructions, all within secure and compliant warehouse facilities.
With over 19 years of proven experience, Grupo Liz offers a full suite of ground and cargo handling services—backed by certified staff, 24/7 operations, regulatory compliance, and a personalized approach. Now operating at both LAD and NBJ airports, we provide airlines with a dependable, efficient, and service-oriented partner in Angola.


Why We Stand Out

Proven Expertise in Ground & Cargo Handling

With nearly 20 years of industry experience, Grupo Liz ensures reliable ground supervision, efficient cargo warehouse handling, and specialized care for high-value and sensitive shipments.

Certified, Compliant, and Trusted

Fully certified by ANAC for LAD & NBJ operations, aligned with IATA and ICAO standards, we operate with a strong commitment to safety, compliance, and quality—trusted by airlines across the region.

Sole entity with Exploration License at TECA

24/7 Dedicated Airline Support

Our operations run around the clock at both LAD and NBJ airports, providing consistent, real-time support for flight supervision, crew handling, and special cargo operations.

One-Stop, Airline-Centric Solutions

From cargo sales to documentation, permit facilitation to KPI monitoring—we offer a full suite of services under one roof, tailored to meet the exact needs of airline partners.

CLIENT FEEDBACK

What They Are Saying About Our Flight Support Services

We fully trust the flight support services of this company. They are essential to ensure timely deliveries.

Veloso Kilunzo

Entrepreneur

I thank the flight support team for making our last trip so smooth. From planning to landing, everything was seamless.

Chrisneulia de Oliveira

Businesswoman

When it comes to flight support, this company is the best choice. Precise flight planning and continuous follow-up.

Bruno Pinto

Business Consultant

When it comes to flight support, this company is the best choice. Precise flight planning and continuous follow-up.

Fátima Amado

Merchant

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